Thanks for browsing our site. Here are some frequently asked questions! If there is anything else you wish to know, please feel free to contact us!

Q: How many dogs are walked at one time?
A: We believe dogs have more fun when they are walked in small groups, but we can also walk dogs individually. We keep our groups small, up to four dogs with one walker or six dogs with two walkers. We carefully select groups according to age, breed and exercise requirements and we can discuss this with the owner beforehand.

Q: Will I meet Dave and Joe?
A: Yes! We always offer a free initial consultation, with no obligation to use our services. This will give us a chance to learn more about your dog and their needs and for you to ask us anything you wish to know.

Q: Will my dog be supervised at all times?
A: Yes, your dog’s safety is our number one priority and your dog will never be left unsupervised and unattended.

Q: Do you walk all breeds?
A: Yes, we walk dogs of all shapes and sizes. If a dog is particularly big, we might advise an individual walk.

Q: Can dogs be walked off the lead?
A: In most cases, yes they can in safe areas away from roads once they are relaxed enough to return on command. We will only let them off the lead once you have given your written consent that it is safe to do so.

Q: Can you pick up and drop off my dog?
A: Yes, we can. We will collect your dog from your home at a pre-agreed time and drop them back after their walk.

Q: Are you insured?
A: Yes, we are fully insured to care for you pet. Our insurance also covers key cover. Your key will be kept securely and away from any personal information that might identify your property.

Q: How do you transport the dogs?
A: We have a fully-customised van with special dog crates fitted inside. The van is fully air-conditioned for your pet’s comfort.

Q: When can you walk my dog?
A: We walk dogs all day, seven days a week. We can also cater for early morning and evening walks. We can walk your dog as often as you wish, anything from two walks a day to one walk a week.

Q: My dog only needs to be walked occasionally. Can you help?
A: Yes! Our services are full flexible and we will always try to accommodate your dog, depending on our diary.

Q: Where will you walk my dog?
A: We will try to stay local to you home and will look for areas like parks, woodland and fields, so you dog can walk and run freely away from cars and busy roads.

Q: Do you walk dogs in all weathers?
A: Yes, we do! I understand that regular walks are central to your dog’s well-being. For this reason, we walk in all weathers and the only exception would be extreme weather where there may be a safety risk. Once we have finished our walk, we will clean your dog up as best we can before returning them home!

Q: How long is each dog walk?
A: Each walk lasts a minimum of one hour. This does not include pick up and drop off or travelling time.

Q: How do I pay Surrey Walkies?
A: Payment is weekly. We accept BACS, cheque or cash.


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